Customer Service Representative
Company: DXP
Location: Hobbs
Posted on: January 14, 2026
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Job Description:
Job Description Job Description Do you want to grow with us? At
DXP we are passionate about what we do and driven to be the best
solution for our industrial customers. Since 1908 DXP has been
dedicated to the highest quality of customer service through our
expertise of the products we distribute and the technical services
we perform with a sense of individual pride and company spirit.
Throughout your career with DXP, we will encourage and empower you
to take an active role in identifying and driving your development,
so you feel total confidence in your ability to achieve ongoing
success. We aspire to be the best solution for the Industrial
customers' needs for MROP products and services through our
Innovative Pumping Solutions, Metal Working, Supply Chain Services
and Service Centers. Check out our many videos to learn more!
http://www.dxpe.com/about -us/careers/ Summary: Under the direction
of the Customer Service Manager, the Customer Service
Representative will respond to customer inquiries regarding company
products and services, process customer phone orders, check
availability of stock and shipping dates, quote prices, fill orders
to customer specifications, process sales data via computer, and
assist the outside sales team by preparing price quotes and
sourcing products. Responsibilities of the Customer Service
Representative include, but are not limited to: Responding to
customer inquiries via phone, email, or face-to-face interactions
regarding company products and services, ensuring timely and
accurate responses Problem-solving customer issues with effective
solutions that comply with company policies Checking availability
of stock and shipping dates Quoting prices, filling orders to
customer specifications and processing sales data via computer,
maintaining high accuracy and attention to detail Assisting the
outside sales team by preparing price quotes and sourcing products
Communicating and coordinating with colleagues as necessary to
resolve customer requests or enhance understanding of customer
needs Assisting the outside sales team by preparing price quotes
and sourcing products Maintaining a positive and empathetic
attitude towards customers at all times Qualifications of the
Customer Service Representative include, but are not limited to: 1
year of rotating equipment knowledge and pumps preferred Excellent
communication and interpersonal skills Should be enthusiastic and
able to work independently Must have experience performing a
majority of the functions Prior inside sales/customer service
experience Data entry skills, organization, multi-tasking and
customer focus is required Great Problem-solving aptitude and
initiative Detail-oriented with a focus on providing outstanding
customer service Able to collaborate with team Capacity to stay
calm under pressure and handle stress effectively Regular in-person
attendance required Additional Information: Physical Demand: N/A
Working Conditions: Office Environment Shift Time/Overtime: Normal
in-person business hours Monday-Friday, 7:00am-5:00pm Travel:
Travel may be required to attend training or educational events
aimed at expanding knowledge. Education: High school diploma or GED
required LI-YH1 zryh Location: USA:NM:Hobbs DXP is always looking
for individuals who want to join a team of employees who have the
desire to achieve remarkable accomplishments together. The culture
of the organization is supportive and goal oriented with high
expectations, yet it is an environment where the team spirit
inspires everyone to do their best. All DXP employees play a vital
part in the organization and are treated with respect. By applying
to DXP, you will have the opportunity to speak with some of the
most respected professionals in the industry. DXP offers a
comprehensive benefits package for full-time regular employees,
normally working a minimum of 30 hours per week including: Medical,
Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and
Disability Insurance, and additional supplemental products. All
part-time and temporary employees are eligible for 401(k). Minimum
Required Salary and benefits commensurate with experience. We are
an equal opportunity employer. Except where prohibited by state
law, all offers of employment are conditioned upon successfully
passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
Keywords: DXP, Roswell , Customer Service Representative, Customer Service & Call Center , Hobbs, New Mexico
