Customer Service Specialist - Insurance Verification

Company: IBM
Location: Roswell
Posted on: April 28, 2021

Job Description:

INTRODUCTION The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few. YOUR ROLE AND RESPONSIBILITIES This role is a Customer Service Specialist in our Business Process Outsourcing Organization, Cognitive Process Services. This role will be supporting an Insurance client in our Research Triangle Park, North Carolina office with a primary job role of completing insurance verification. This position requires excellent communication skills, proficiency with computers, good typing skills and ability to multi-task. Candidates with some call center experience is a plus. Availability to work in shifts Monday-Friday during the hours of 7:00am-7:00pm ET is required.

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