Breakfast Attendant-Fairfield Inn-TownePlace Suites Roswell
Company: Fairfield Inn & Suites Roswell
Location: Roswell
Posted on: May 22, 2023
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Job Description:
Location
Fairfield Inn & Suites Roswell
1201 N. Main
Roswell, NM 88201
Overview
The Breakfast Attendant is responsible for providing exceptional
service to guests in an efficient and courteous manner within the
complimentary breakfast area of a hotel.
Responsibilities
- Approach all encounters with guests and employees in an attentive
friendly courteous and service oriented manner.
- Maintain a high standard of personal appearance and grooming
which includes wearing the proper uniform and name tag when
working
- Greet and seat guests at appropriate tables in a timely
manner
- Ensure quality control of menus with regard to cleanliness and
appearance
- Clear clean and reset tables/hotel spaces per client request or
management instruction
- Ensure all service areas are stocked organized clean and neat and
all side work is complete each shift
- Accommodate any special requests made by a guest and offer
appropriate alternatives when necessary
- Communicate with all departments regarding in house VIPs
- Support all areas of the beverage and food service as necessary
including washing dishes by hand and/or placing them in a
dishwashing machine restocking dishes glassware utensils pots and
pans or other necessary equipment sweeping and mopping floors
washing work tables walls refrigerators and meat blocks moving
trash and garbage to designated areas
- Have a complete knowledge of standards of service for receiving a
room service order
- Have a thorough knowledge of menus and current specials in all
applicable departments
- Carry out cashiering functions in closing checks and end of shift
paperwork
- Perform opening and closing procedures and side work duties
according to station rotation assignment
- Answer questions about the hotel the hotel-brand standards guest
expectations the unique characteristics of the hotel local area
attractions and things to do
- Perform any other duties or attend meetings as requested by
management
- Produce high quality drinks including but not limited to
specialty coffee and tea drinks specialty cocktails and beverage
requests as required by hotel
Keywords: Fairfield Inn & Suites Roswell, Roswell , Breakfast Attendant-Fairfield Inn-TownePlace Suites Roswell, Hospitality & Tourism , Roswell, New Mexico
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