We are always looking for Sales People to join our
organization. If you have a little sales experience or none
at all, you need to work for the Roswell Toyota.
We offer full-time employment with competitive pay and benefits
to include medical, vision and dental insurance, 401K retirement
savings plan, vacation time, holiday and sick leave, company paid
continuing education and training. Our company maintains a strong
policy of equal employment opportunity for all associates. We hire,
train, promote and compensate associates based on personal and
professional competence and potential for advancement without
regard for race, color, religion, sex, national origin, age,
marital status,disability or citizenship, as well as other
classifications protected by applicable federal, state or local
Roswell Toyota has pay plans that are non-commission-based to
better serve our customers and our employees. Salespeople
with a non-commission-based pay plan will earn a base pay of
$27,000 per year and the potential to make between $3000-$7000 per
month in bonuses.
We are family owned and operated which makes for a great work
High school diploma or the equivalent. As Required by Toyota
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Must move throughout the company facility for most of the shift,
spend time outdoors in the weather and elements and spend time
indoors in air-conditioned areas.
Conducts all business in an ethical and professional manner.
Satisfies the transportation needs of vehicle purchasers. Sells and
delivers a minimum of 10 units per month. Approaches, greets, and
offers assistance or direction to any customer who enters the
dealership showroom or sales lot. Assists customers in selecting a
vehicle by asking questions and listening carefully to their
responses. Explains fully product performance, application, and
benefits to prospects. Describes all optional equipment available
for customer purchase. Offers test drives to all prospects. Follows
dealership procedure to obtain proper identification from customer
prior to test drive. Utilizes dealership sales control and
follow-up system. Exhibits high level of commitment to customer
satisfaction. Knows and understands the federal, state, and local
laws which govern retail auto sales. Takes all credit applications.
Establishes personal income goals that are consistent with
dealership standards of productivity, and devises a strategy to
meet those goals. Attends product and sales training courses as
requested by sales manager. Keeps abreast of new products,
features, accessories, etc., and their benefits to customers. Knows
and understands equity and values, and is able to explain
depreciation to the customer. Ensures that the sales manager has an
opportunity to meet each customer. Turns 100 percent of closed
deals to finance and insurance manager, along with properly
completed paperwork (insurance information, trade title, etc.).
Writes complete sales orders and process paperwork in accordance
with established dealership policies. Prepares sold vehicles for
customer delivery prior to customer arrival. Delivers vehicles to
customers, ensuring that the customer understands the vehicle's
operating features, warranty, and paperwork. Introduces customers
to service department personnel to emphasize to them the quality
and efficiency of service repairs and maintenance available in the
dealership's service department. Schedules first service
appointment. Follows up on all post delivery items, tag/title work,
'we-owes', and special requests to be sure that all customer
expectations are met. Maintains an owner follow-up system, within
48 hours that encourages repeat and referral business and
contributes to customer satisfaction. Maintains a prospect
development system. Reviews and analyzes actions at the end of each
day, week, month, and year to determine how to better utilize time
and plans more effectively. Attends sales meetings. Maintains
professional appearance. Conducts business in an ethical and
professional manner. Develops and monitors guidelines for working
to ensure maximum customer satisfaction. Complies with all
governmental rules and regulations such as OSHA, FTC, Privacy Act,
GLB Act, etc.. Other duties may be assigned.
Introduce customers to parts, service, F&I, and general
Utilize floor time effectively in meeting the customers needs
and soliciting sales.
Consistently use established procedures, such as tagging and
proper storage, to provide for fast and effective handling of
Make sure that customers are aware of the features and benefits
on all products.
Consistently use established procedures to complete all
paperwork correctly and on time.
Effectively use the computerized inventory control system,
keeping it current and meeting net profit goals.
Actively develop prospects.
Demonstrate to the customer the advantages of products compared
to other brands.
With all new and used vehicles sales, effectively cross sell
accessories, additional parts, F&I products, service contracts,
Be polite and friendly and greet customers promptly.
Consistently follow the outlined sales process.
Verify that customers are qualified for their wants, needs, and
ability to buy.
Deal with customer complaints in a sensible manner by showing
empathy and a pleasant attitude to show our commitment to excellent
customer service and to increase customer satisfaction and
Ensure that customers receive consistent treatment by always
following the documented procedures.
Conduct telephone transactions courteously and promptly.
Utilize the delivery of any new or used vehicle to create an
event that will facilitate customer loyalty to the dealership.
Utilize a consistent quotation process for purchases, trade-ins,
and vehicle sales.
Consistently contact customers by means of tickler files,
mailing lists and personal follow up to promote additional sales
and customer satisfaction.
Perform pre-delivery inspection and road test before delivery to
Attend pertinent training and stay current with sales department
concerns and sales techniques.